Returns
If you wish to return an Item(s) please complete the returns form that you received with your order and send this back along with your item/items. We no longer arrange exchanges, however, all you need to do is return the unsuitable item to us for a full refund and then place a new order for the replacement item you require. Our returns address is KATZ DANCEWEAR LTD, 20 MIDLAND ROAD, THRAPSTON, NORTHANTS, NN14 4JR.
Items can be returned up to 14 days afteryou have received your order. All returned items must be in their original condition and including all packaging or a refund will not be issued. Refunds will be issued once the item has arrived back at our returns office. We suggest you use a recorded postage option when returning the goods as we are not responsible for return postage or the cost. Please return items exactly how you received them. All refunds are issued via PayPal. Refunds do not include postage costs.
If you have received a product that is faulty, or an incorrect product, please contact our customer services team via an eBay message.
For further information please contact us.
